Chief of Staff vs. External Consultant: Understanding the Differences

In today’s complex and rapidly changing business landscape, leaders often rely on various professionals to support their decision-making and operational effectiveness. Lonely Leaders often need sparing partners who will signal risks and bring fresh views and experience to the table. 

In this piece, I’ll share my point of view on the leaders’ supporting roles, and their differences, that is Chief of Staff (CoS) and the External Consultant. While both positions aim to provide valuable insights and guidance to leaders, they differ in their scope, responsibilities, and nature of their engagements. 

Photo by Blend Hell on Unsplash

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Explore (digital) new worlds

The business environment is evolving. We need to keep pace with changes to (at least) maintain the status quo. Red Queen in  Alice in Wonderland said that we have to run to stay at one place, it’s applicable in business too.  Competition doesn’t sleep, we have to “run” to not to be outdone by the competition. 

Creating an effective complete strategy usually requires:

  •  a lean, efficiency-driven approach, to optimize what can be done smarter
  • openness for exploration, innovation, to build a competitive advantage and evolve 

These two seem contradictory, impossible to implement as coexisting goals. Both need different people and management.  

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