Chief of Staff vs. External Consultant: Understanding the Differences

In today’s complex and rapidly changing business landscape, leaders often rely on various professionals to support their decision-making and operational effectiveness. Lonely Leaders often need sparing partners who will signal risks and bring fresh views and experience to the table. 

In this piece, I’ll share my point of view on the leaders’ supporting roles, and their differences, that is Chief of Staff (CoS) and the External Consultant. While both positions aim to provide valuable insights and guidance to leaders, they differ in their scope, responsibilities, and nature of their engagements. 

Photo by Blend Hell on Unsplash

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Navigating change through VUCA times

Change management is one of the greatest competencies of current leaders. 

The last two decades were times of true digital revolution. As customers, we are facing new disruptive solutions each day. That affects our daily rituals which now are different from a generation ago. 

This transformation consists of a big number of small changes, innovations. As people, we urge for new stuff we can pick from the full bucket. “New toys” effect. Yet, the situation is different, when the changes are imposed on us. 

“Survival is the ability to swim in strange water.” –  Frank Herbert, Dune

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